Shipping & Payment
Free shipping within Germany
For shipments within Germany we pay the shipping costs for private customers! Delivery is usually by DHL, UPS, FedEx and their contractual partners.
For shipments abroad, the calculation is based on the following table, plus transport insurance in the amount of 0,10 € for each 50,00 € value of goods. The transport company is responsible for the transport risk.
Shipping Cost Table
|Bosnia and Herzegovina||24,95 €|
|San Marino||16,95 €|
Items labeled as "In stock" will be sent within 1-3 business days. During special sales promotions, items labeled as "In stock" will be sent within 1-5 business days.
Cash on delivery
With the cash on delivery payment method, which we only offer for shipments within Germany and to Austria, a cash on delivery fee of 5,00 € will be charged regardless of the order value. In addition, there is the return fee (postage fee) charged directly by the parcel service provider for delivery. Per package this fee is 2,00 € for shipments within Germany and 9,50 € for shipments to Austria.
A oversize surcharge of 20,00 € for oversized items is calculated irrespective of the value of the items marked as oversized.
Island Delivery and Remote Areas
A island delivery fee of 35,00 € is independent of the order value for deliveries to islands in Italy and Spain. For deliveries to a so-called "Remote Area", i.e. an area that is difficult to access, the parcel deliverers charge an extra charge of 17,50 €.
Simple and secure payment
You have the possibility to pay your purchases in our shop by credit card (MasterCard or VISA), invoice, cash on delivery or SEPA direct debit. The use of certain payment methods requires a successful credit and identity check, which is carried out automatically during the ordering process on the basis of the data provided. Certain payment methods can no longer be selected above a certain purchase value and cannot be used for certain products.