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Service

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Service

We love not only high-quality knives and nature, but also all customers who share these passions with us. We will help you to choose the right products and will be there for you with advice and support even after the purchase.

Contact

Whether by phone, on site in our Knife Shop, or by email: We will be glad to assist you! Usually you will receive feedback within one to two working days (Monday to Friday). Your request will be processed during our business hours (Monday to Thursday from 8:00 am to 5:30 pm and Friday from 8:00 am to 4:30 pm).

Lifetime warranty

The purchase of a knife with the tree-brand as a sign of quality is the beginning of a long journey full of adventure. This is underlined by our unconditional quality standards for our knives, which we have stood for - for 150 years - with a lifelong guarantee on our products. This guarantee covers the brands Boker, Boker Plus, Boker Arbolito and Magnum.

Free sharpening service

Even the most cutting steel has to be resharpened at some point in order to continue to master every cutting task with ease. The regrinding and sharpening of knives from our own production (Boker Manufaktur Solingen) as well as knives of the brand Boker Manufaktur (e.g. Boker ceramic knives and Boker Forge) is a free service of our Manufactory for you.

Laser engraving and individualized gifts

With a unique laser engraving you give your knife a very special individual touch. Whether as your own memory, as a birthday or Christmas present, to pass your final exam or as a small gift in between: A knife with laser engraving is a great and particularly personal gift idea for any occasion.